At NorthStar Mortgage & Investment Bank, it’s about you. When you walk through our doors, you are met by people who genuinely care and who are empowered to do what’s right for you. If they don’t have an answer, they will find one. If you simply need a cup of coffee and someone to listen, it’s our pleasure to pour you a cup and pull up a chair.
You will periodically see new faces at our locations. We go out of our way to hire people who realize there’s more to a customer relationship than money. Our Redefining Simple principles are embedded in our culture and set exceptional standards for how we do business and treat our customers. Our hope is that you are having a brighter day when you walk out the door of the Bank than you were when you walked in.
It is a source of great pride that LBS employees are passionate about serving in our communities. You’ll see them mentoring at local schools, hosting a food drive, teaching kids to save or serving meals at a local shelter. We encourage you to roll up your sleeves, join us in volunteering and discover the same joy that we have found in serving others.
We believe that banking should not be complicated. LBS makes certain to offer products and services that fit your lifestyle and make it simple to manage your finances.
I encourage you to come and experience NorthStar Mortgage & Investment Bank. Visit any of our 10 convenient locations, dial us up, visit www.nsmib.com or check out our mobile app (coming soon) … it’s going to be great and we’re here to help you make the most of it. I sincerely appreciate your continued faith in us. Everyone at NorthStar Mortgage & Investment Bank understands you have many banking choices and we want to be your choice for banking.
Sincerely,
Parfait Huard
President and CEO